Suggestions
Explore the featured selections!
About
Carter Subaru Ballard
Welcome to Carter Subaru Ballard, located in the heart of Seattle at 5201 Leary Ave NW. This Subaru dealership stands out not just for its impressive lineup of vehicles, but also for the exceptional customer service that has left many patrons singing its praises.
From the moment you step inside, the warm atmosphere welcomes you, as noted by satisfied customers like Cristina Lee. She highlighted how the sales team, particularly Leighton, provided a highly professional experience without any pressure. His in-depth knowledge and willingness to answer every query transformed her car-buying journey into an enjoyable adventure.
Another happy customer, Vanity Womble, praised the service department’s efficiency. Following some car troubles, she found relief in Steve's quick service, which included a rental car while her own vehicle was being repaired. The team’s dedication to customer satisfaction led her to trade up to a 2025 Subaru Forester, reinforcing the dealership's commitment to help customers find precisely what they need.
The standout testimonials continue with Andrew Garcia, who bought his first new car at Carter Subaru. He expressed gratitude for the patience and assistance provided by Steven Mackie, who made sure he understood every option available, creating a seamless and satisfying purchasing experience.
A special mention goes to Deanne Hilburn, who transitioned from her 2009 Forester to a brand new 2024 Limited Forester with the help of Macy and Chris. Their proactive approach and genuine care made her feel valued, underlining the dealership's core philosophy of treating customers like family.
Finally, Patti shared her appreciation for Andrew and Alex, who guided her through the intricacies of purchasing a new Forester Touring. Their informative and supportive interactions—extending even beyond the sale—reflect how Carter Subaru Ballard doesn’t just sell cars; they build lasting relationships.
With a combination of expertly knowledgeable staff, efficient service, and a welcoming environment, Carter Subaru Ballard epitomizes what it means to provide an outstanding car-buying experience. Whether you are a first-time buyer or looking to upgrade, trust me, this is the place where your automotive dreams can come true.
Book a table
Make A Reservation
“ I recently had an outstanding experience at the Subaru dealership in Ballard. From the moment I walked in, I was greeted warmly and treated with the utmost professionalism. The sales team, especially Leighton, went above and beyond to make sure I found the perfect car. He's so knowledgeable about the vehicles, took the time to answer all of my questions, and never made me feel pressured. The whole process, from test drive to final purchase, was smooth and transparent. The dealership itself was welcoming and I truly appreciated how they made the experience easy and enjoyable. I would highly recommend this Subaru dealership to anyone in the area (or out of the area) looking for a stress-free car-buying experience. Thank you to the entire team for making it such a positive experience! I'm sooo in love with my Wilderness!! ”
“ Hands down the best experience. Brought my car in for some troubles and Steve in the service department took great care of me! Service was quick, put me in a rental for the day, and got my car back to me fast! I ended up looking to trade in my vehicle, to get into something more safe and reliable. Chris and Fernando spent days and a lot of back and forth to help me. They worked with the budget (which wasn't much)I had and went through great efforts and a lot of reassuring! It all worked out and now I have a 2025 Subaru Forester! Best thing that could have happened to me. Appreciate these hard working guys and their team at Carter! ”
“ I bought my first new car here with Steven Mackie and I could not be happier with my purchase! He helped me get the best deal possible on my crosstrek and was always fast to respond to me with any questions I had. This being my first new car I was nervous going into this process and I am so grateful to Steven for helping me along every step of the way! I had a pleasant experience sitting and talking with him through all of my options and finding the perfect car for me. If you’re in the market for a new car don’t hesitate to call and ask for him it was one of the best purchasing experiences I’ve ever had! Thank you again and I’m looking forward to all of the places my new car will take me! :-) ”
“ Yesterday I said goodbye to my 2009 Forester and welcomed my 2024 Limited Forester to our family. My purchasing experience w/Macy and Chris was so easy and wonderful. I went and looked at a number of Foresters at multiple locations but no one could compare to the folks at Carter Subaru Ballard. Macy and her team at Carter Subaru went above and beyond for me. Thank you so much Macy, Chris and Craig (I am forgetting the name of your finance person...he was wonderful too). I am over the moon happy and very grateful! ”
“ I am grateful to Andrew and Alex at Carter Subaru in Ballard for the awesome experience I had purchasing a new Forester Touring in early April. Due to impending tariffs, I was under self-made pressure to find, test drive and purchase “the right car” at a good price before it flew off the lot. They made the whole process easy and enjoyable without any pressure. Each of them was attentive and patient as I asked a ton of questions and went for a long test drive. Andrew checked in with me during the process. He made sure I got the answers I needed, and prompt access to the people who made the purchase go smoothly. My test-drive with Alex was very important in my decision to purchase the car. He told me about many of the safety features and gave me a chance to try out several of them. I reappeared at the dealership the day after my purchase without an appointment, when I was nearby for a different reason, because I did not know how to make a couple of the important features work. Alex showed me, and then spent additional time to show me more of the features. I am a highly satisfied customer and know that I can depend on them to be there for me. ”
“ We came to buy a new Subaru Outback and we had such a good experience with Alex. He went and got the car we wanted from port right away and helped us through every step, providing friendly, reliable and comprehensive service. I have never had such a great dealership experience in my life. Thank you again Alex from us and our dog Pig! I highly recommend Carter Subaru Ballard to anyone interested. ”
“ I bought my first new car at Carter Subaru Ballard! I had a great experience overall. My sales consultant, Calin, took the time to test drive the car with me, answered all the questions I had, and was very helpful and friendly throughout the whole process. ”
“ If you were thinking of buying a car, please do yourself a favor and see Alex! This was my first new car ever, and I went into the dealership super nervous. My boyfriend and I met Alex and right away we felt like we found the right place and person for the job. He made the entire experience from start to finish so seamless. We never felt rushed, pressured or uninformed. He’s knowledgeable and a genuinely down to earth and funny guy! Alex was willing to do whatever we needed to make the right decisions and in the end, I was able to find my dream car thanks to him! The entire team was amazing and everyone we spoke to was so supportive. I even hugged Alex when he gave me the keys because I was over the moon :) So glad we chose Carter Subaru Ballard so I could join the Subaru family! ”